Employees are often the best source to find ways to achieve innovation and ingenuity. Google, for example, encourages its employees to explore new ideas by providing time and funds for the project. Unfortunately, most organizations have a structure and culture that prevented employees from contributions from the bottom up.
This is the reality in many companies today that their resources are most important to walk out the door every weekday at 5 pm. Intelligence, then, begins with awareness: Up where our competitors? How the market changed? What new technologies emerge? The most important, is what customers think? What do they need?
But success also requires innovation in services and products, and continuous improvement of business processes within and corporate boundaries. The second mandate is a mirror state. Product and service innovation cannot occur without the clarity and alignment processes, or business process will not be increased without regard to changing customer needs.
Intelligence is a new paradigm for the production and distribution of services and products. This is useful to achieve economies of scale than the economic sphere. To be smart, must serve the company well as any opportunities in smaller markets and individual customers without the high cost. Being agile requires the ability to sense-and-response, and ability that is formed by designing and managing business processes and technology together.
The Company has three requirements to achieve intelligence:
The ability to feel and provide feedback-To respond to changes in their environment, companies must facilitate learning of various processes. This learning must be done at different levels and in different areas of the company and must be based on taste and the cycle repeated responding.
Business technology can facilitate the processes of learning by supporting the collection, distribution, analysis and interpretation of data associated with business processes, and generates alternative responses, the right decision for the action, and performs the selected response.
Increase in emphasis and innovation – business intelligence combines improvement and innovation responses. Opportunistic company emphasizes improvements, but often fails to encourage innovation. They follow the best practices, listening to customers, and are good for improving current capabilities.
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